Help and Support

SSi strives to provide excellent customer support. We are available by phone or email Monday through Friday from 8:30-5:00PM Mountain time. SSi provides an account management system for your convenience. Existing customers can login to perform many functions including:

  • Change your password
  • Make payments
  • Make changes to your account
  • View usage history
  • View invoices
  • Perform speed tests

To access the SSi Broadband Portal you can login by entering your username and password.

Need Help?

If you can't find what you're looking for through the user portal or in the documents below, get in touch with us! We are more than happy to help you out with any questions you might have. Email us at internet@ssimicro.com or give us a call at (867) 669-7500.

Helpful Documents

You can also find plenty of helpful information within our Frequently Asked Questions section. To find answers to your questions, simply click on the links below.